Privacy Policy
Ezar Inc. ("eZar," "we," "us," or "our") is a company incorporated in the Republic of Korea, with its principal office in Seoul and a U.S. office in McLean, Virginia. This Privacy Policy explains how we collect, use, retain, share, and protect personal information through our website at ezar.co.kr (the "Site") and in related business communications.
We process personal information in accordance with the Personal Information Protection Act of Korea ("PIPA") and other applicable laws, including U.S. state privacy laws where they apply.
1. Personal information we collect
We collect only the information we need for the purposes described in Section 2.
| Where it comes from | Information |
|---|---|
| Contact form | Required: name, company, work email. Optional: services of interest, and your message. |
| Newsletter sign-up | Required: work email. Optional: company. |
| Email, calls, and meetings | Name, company, job title, business contact details, and the contents of our correspondence. |
| Collected automatically | IP address, browser and device type, pages visited, referring page, date and time of access, and cookie identifiers. |
The Site is intended for business use. Please do not send sensitive personal information, such as identification numbers or financial account details, through the Site.
2. How we use personal information
- To respond to inquiries and arrange calls or meetings;
- To send research, market updates, and newsletters you have requested;
- To manage business relationships and perform client agreements;
- To operate, secure, and improve the Site, including preventing misuse; and
- To comply with legal obligations and respond to lawful requests.
We do not use personal information for purposes other than these without your consent or another legal basis.
3. How long we keep it
| Information | Retention period |
|---|---|
| Inquiries and business correspondence | Up to three years after our last contact. If a client relationship begins, for the term of the agreement and any period required by law. |
| Newsletter subscriptions | Until you unsubscribe or withdraw consent. |
| Website access logs | Three months (Protection of Communications Secrets Act). |
| Records required by law | For the period the applicable law requires, such as under the Commercial Act or tax laws. |
Destruction. When a retention period ends or the purpose has been achieved, we destroy the information without delay. Electronic records are deleted using methods that prevent recovery, and paper records are shredded.
4. Sharing with third parties
We do not sell or rent personal information. We provide personal information to third parties only:
- With your consent;
- Where required or permitted by law, including in response to lawful requests from authorities; or
- Where necessary to protect the life, safety, or property of a person, or to protect eZar's rights.
If eZar is involved in a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction. We will give notice as required by law.
5. Cookies and similar technologies
The Site uses cookies and similar technologies to keep the Site working, remember your preferences, and understand how visitors use it. You can block or delete cookies in your browser settings:
- Chrome: Settings › Privacy and security › Third-party cookies
- Safari: Settings › Privacy › Prevent cross-site tracking
- Edge: Settings › Cookies and site permissions
If you block cookies, some parts of the Site may not work properly. The Site does not currently respond to browser "Do Not Track" signals.
6. Your rights
You may ask to access, correct, delete, or suspend the processing of your personal information, and you may withdraw consent at any time. To make a request, email help@ezar.co.kr. We will respond within 10 days, as PIPA requires, and may need to verify your identity first. A legal representative or someone you authorize may make a request on your behalf with a power of attorney.
U.S. residents. Depending on your state, you may have similar rights to access, correct, delete, or obtain a copy of your personal information, and to appeal our decision on a request. We do not sell personal information or share it for cross-context behavioral advertising. To exercise these rights, contact us at the same address.
7. How we protect personal information
- Administrative: an internal management plan, access limited to staff who need it, and regular privacy training.
- Technical: access controls, encryption of data in transit, security updates, and access logging.
- Physical: restricted access to offices and records.
8. Children
The Site is intended for business professionals and is not directed at children under 14 in Korea or under 13 in the United States. We do not knowingly collect their personal information, and we will delete it if we learn that we have.
9. Privacy Officer
We have appointed a Privacy Officer who is responsible for personal information processing and for handling complaints.
- Name and title: Privacy Officer name, title
- Email: help@ezar.co.kr
- Address: 19F, O2 Tower, 83 Uisadang-daero, Yeongdeungpo-gu, Seoul, Republic of Korea
10. Remedies in Korea
If you need help with a privacy concern, you may also contact the following organizations:
- Personal Information Infringement Report Center (KISA): privacy.kisa.or.kr, call 118
- Personal Information Dispute Mediation Committee: kopico.go.kr, call 1833-6972
- Supreme Prosecutors' Office, Cyber Investigation: spo.go.kr, call 1301
- Korean National Police Agency, Cyber Bureau: ecrm.police.go.kr, call 182
11. Changes and contact
We may update this Privacy Policy from time to time. We will post changes on this page and update the effective date above. For significant changes, we will give notice on the Site at least seven days before they take effect.
Yeongdeungpo-gu, Seoul, Republic of Korea
McLean, Virginia 22102, USA
Email: help@ezar.co.kr